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(21) General Questions

Q. How Does DIY Work?

A.
1. Check availability & submit payment to reserve rentals.
2. Make your final payment at least (30) days before your event date.
3. Kits arrive at least (2) days before your event date, for a (5) day period.
4. As soon as possible test & set up your rentals.
5. Return rentals back to FedEx (2) days after your event.

Q. When/How Soon Should I Book My Date?

A.
Right Now
We are nationwide with inventory changing by the minute. Once an order is placed, our system takes those rentals out of inventory (meaning it goes out of stock). This is why we encourage interested clients to place orders immediately.Last Minute Orders
If booked 15 days or less from your date, there might not be enough time to ship rentals to your state. Even worse, is not having any options & paying $100s – $1,000s extra for 2-day shipping. Avoid shipping fees by ordering today.If You Wait
Typically orders are placed 8-12 months before an event. Orders over $94 have free ground shipping. All it takes is (1) large order placed anywhere in America to put rentals out of stock. We’ve seen this happen numerous times, don’t delay.

Q. What is a DIY Wedding?

A. ShipOur.Wedding™ helps both clients & vendors do it themselves. A DIY wedding is where you save time and money by taking back control over the costly elements of event rentals. For a client, this could be hiring vendors. For a vendor, this could be subcontracting other vendors. This can lead to saving thousands of dollars in the overall budget of the wedding. There are various forms of DIY wedding planning. You can go completely DIY or partly DIY. Our rentals are easy, affordable, and most importantly cost-effective.

Q. Is Planning a DIY Wedding Cheaper / Inexpensive?

A. Yes, it is inexpensive! The most costly factors of traditional weddings are the labor, overhead, and travel fees of wedding rentals. ShipOur.Wedding™ helps eliminate labor costs by allowing you & your team the flexibility to do it yourself. All our rentals ship direct to you, are simple to set up, have QR code setup tutorials and look beautiful! This means you can reduce the cost and plan the event you deserve without having to pay expensive fees.

(21) Pre-Booking Questions

Q. Do You Sell Equipment?

A. Unfortunately, we do not. All the equipment you see on our website is available for rental only & must be returned to your nearest physical FedEx location within (2) days after your event.

Q. How Do I Get an Instant Quote?

A. Every product page has a dark grey box. Enter your event date & state to check rental availability.

Click Links Below + Get Your Quote Now
– Simple Head table Draping
– Room Draping to Cover All Walls
– Tent Perimeter Wall Draping (Swagged)
– Ceiling Draping Kits (Tents & Ballrooms)
– Rent Fabric ($25 Per Piece)
– DIY Uplighting (Wired, Wireless & Outdoor)
– Name Monogram Lighting
– Dance on a Cloud Machine (Fog Based Effect)
– Spotlight for Entrance/Dance
– Projectors, Screens & Stands

After you enter your state/date, scroll down to view the pink box under the grey box. This will display rental availability. Make your selection in the drop-downs to view pricing. Finalize your order by clicking the light green RENT NOW button for an easy check-out process.

You do not need to create an account to get pricing. Your account is created automatically on the checkout page. Option quantities are reflected based on inventory for your requested date and state. If your date is too soon, then the pink box will request you contact our office at (844) 744-7933.

Q. I Keep Seeing the Phrase ‘Product Details Page’, What Is It?

A. Every product listed on our website has a product details page. This page will list current pricing, availability, product specs, example photos, setup instructions, helpful tips, as well as any tutorial videos. If the product is available after you enter your state and event date (on our product details page), then you will be able to add it to your cart.

Click Links Below + Instantly Get a Quote
– Simple Head table Draping
– Room Draping to Cover All Walls
– Tent Perimeter Wall Draping (Swagged)
– Ceiling Draping Kits (Tents & Ballrooms)
– Rent Fabric ($25 Per Piece)
– DIY Uplighting (Wired, Wireless & Outdoor)
– Name Monogram Lighting
– Dance on a Cloud Machine (Fog Based Effect)
– Spotlight for Entrance/Dance
– Projectors, Screens & Stands

Q. How Do I Update My State and/or Date Before Placing My Order?

A. If you accidentally entered the incorrect state and/or date you can only change this on the Cart Edit page. Use this page to update/remove rental quantities or change your state/date. If you decided to change your state/date then you will need to manually re-select all rental drop downs on that page to check inventory for your new state/date.

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